https://community.ee.co.uk/t5/Broadband-Landline/My-landline-isn-t-working-I-can-t-make-or-receive-calls/m-p/1313756#M84263 <P>Is your BB working OK, albeit slowly?</P> <P>Locate the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws or press tabs) of your master socket. <STRONG>Only do this if you have a split faceplate.</STRONG>&nbsp;Does the phone work from there?</P> Thu, 12 Oct 2023 10:38:55 GMT XRaySpeX 2023-10-12T10:38:55Z https://community.ee.co.uk/t5/Broadband-Landline/My-landline-isn-t-working-I-can-t-make-or-receive-calls/m-p/1313618#M84259 <P>My landline phone is not working I can’t make or receive calls&nbsp;</P> Thu, 12 Oct 2023 08:28:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-landline-isn-t-working-I-can-t-make-or-receive-calls/m-p/1313618#M84259 betty29 2023-10-12T08:28:39Z https://community.ee.co.uk/t5/Broadband-Landline/My-landline-isn-t-working-I-can-t-make-or-receive-calls/m-p/1313731#M84262 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1512625">@betty29</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Please see our <A href="https://ee.co.uk/help/home-phone/fix-problem/fix-home-phone-faults#:~:text=Text%20PHONE%20to%2066033%20(charge,to%20help%20solve%20your%20issue." target="_blank">How Can I Repair Faults On My Home Phone Line? | Help | EE</A> for help and steps to try for the landline problem you are having.&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 12 Oct 2023 10:25:46 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-landline-isn-t-working-I-can-t-make-or-receive-calls/m-p/1313731#M84262 Leanne_T 2023-10-12T10:25:46Z https://community.ee.co.uk/t5/Broadband-Landline/My-landline-isn-t-working-I-can-t-make-or-receive-calls/m-p/1313756#M84263 <P>Is your BB working OK, albeit slowly?</P> <P>Locate the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws or press tabs) of your master socket. <STRONG>Only do this if you have a split faceplate.</STRONG>&nbsp;Does the phone work from there?</P> Thu, 12 Oct 2023 10:38:55 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-landline-isn-t-working-I-can-t-make-or-receive-calls/m-p/1313756#M84263 XRaySpeX 2023-10-12T10:38:55Z