https://community.ee.co.uk/t5/Broadband-Landline/EE-Router/m-p/1312885#M84239 <P>My move to EE broadband completed yesterday but I have not received a new router. Previous one was plusnet. Will it be a long wait? Thanks&nbsp;</P> Tue, 10 Oct 2023 23:20:40 GMT TawS 2023-10-10T23:20:40Z https://community.ee.co.uk/t5/Broadband-Landline/EE-Router/m-p/1312885#M84239 <P>My move to EE broadband completed yesterday but I have not received a new router. Previous one was plusnet. Will it be a long wait? Thanks&nbsp;</P> Tue, 10 Oct 2023 23:20:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-Router/m-p/1312885#M84239 TawS 2023-10-10T23:20:40Z https://community.ee.co.uk/t5/Broadband-Landline/EE-Router/m-p/1312887#M84240 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4054585">@TawS</a>&nbsp; you need to give the Broadband Care Team a call to find out what has happened to the router.</P> <P>But if the change happens before the EE Router arrives you could easily change the username on your PN router to work on EE.&nbsp;&nbsp;<A href="https://ee.co.uk/help/broadband/getting-started/using-and-configuring-a-third-party-router" target="_blank" rel="noopener">https://ee.co.uk/help/broadband/getting-started/using-and-configuring-a-third-party-router</A>&nbsp;</P> <P>Give us a shout if you have any issues.</P> <P>&nbsp;</P> Tue, 10 Oct 2023 23:32:29 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-Router/m-p/1312887#M84240 Mustrum 2023-10-10T23:32:29Z