topic Re: Live chat in Broadband & Landline

Live chat

Christy1965 — Mon, 02 Oct 2023 14:38:55 GMT

I have agreed a contract for television and broadband with ee bt but I don't it now

Re: Live chat

XRaySpeX — Mon, 02 Oct 2023 14:48:58 GMT

When did you order it? You may cancel it up to the time it goes live & if you ordered by phone or online you always have a statutory cooling-off period up to 14 days after going live to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return after going live.

Re: Live chat

Christy1965 — Mon, 02 Oct 2023 14:57:32 GMT

Over the phone on Friday, it was for broadband and television, I remain a loyal EE mobile customer