topic Re: End of broadband contract in Broadband & Landline

End of broadband contract

1699226 — Wed, 27 Sep 2023 11:21:43 GMT

My current plan is 2-year contract. It is formally expiring soon, early October. How can I check the exact date? Not sure I can see this date in my account profile. Thank you.

Re: End of broadband contract

XRaySpeX — Wed, 27 Sep 2023 11:45:39 GMT

@1699226 : These BB contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the non-discounted price on a rolling 14-days' notice basis until you explicitly migrate, cancel or upgrade.

Your min. contract term date will not be found anywhere in your MyEE for BB. It would have been in or workable out from your Welcome email. As you haven't kept that you will need to call EE to find out.

Re: End of broadband contract

1699226 — Wed, 27 Sep 2023 11:52:26 GMT

Thank you!

Re: End of broadband contract

XRaySpeX — Wed, 27 Sep 2023 11:59:39 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.