topic Re: Costs of installing fibre broadband in Broadband & Landline

Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 17:42:33 GMT

I made an enquiry to another provider and in their charges section they mention an amount of £200 in order to connect up a property which currently doesn't have a (fibre) broadband connection, Would it be similar with EE? If there were any difficulties would it be possible to cancel and switch to 5G mobile broadband via a hub? It's a 2nd floor flat that I'm moving to and in Glasgow City. The road has fibre broadband but the property doesn't appear to have any high speed connections.

Thanks for any relevant info
Louise

Re: Costs of installing fibre broadband

XRaySpeX — Mon, 25 Sep 2023 18:59:16 GMT

Are you asking about Full Fibre or Fibre over a landline?

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

Re: Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 19:07:32 GMT

Hi thanks. I'm looking at FTTC or FTTP. No landline. I know fibre is available in the road. I was asking about the cost of installing from the road - or from the nearest access point. Providers seem very opaque about this.

Re: Costs of installing fibre broadband

Mustrum — Mon, 25 Sep 2023 20:35:53 GMT

@Louise_W_515 if you enter some details in the EE Broadband link https://ee.co.uk/broadband it will tell you what services they can offer, and any connection fee.

From what you have said though, it sounds that it is not Openreach fibre in the street, it may well be another supplier if you have been quoted £200 to get connected. EE only use the Openreach network.

Re: Costs of installing fibre broadband

XRaySpeX — Mon, 25 Sep 2023 21:10:12 GMT

For FTTC installation is currently free if there is fibre in your street but you don't have a landline to your property. Not sure about FTTP. The results from the link I gave will tell us.

Re: Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 21:30:44 GMT

That link keeps coming back with an error... Openreach says there is currently only Gfast (but that would be ok), with full fibre under construction. There is Virgin Media and City Fibre. It was City Fibre's provider Hyperoptic, that mentioned the £200 installation charge. In any case, whether it's full fibre, or not, the cable would have to find its way to the property somehow so I'm wondering how much that would cost.

It's all very confusing for me! At the same time EE 5G broadband appears to be available but it's not clear if it will be available to me indoors. However I've checked the 4G speed on my phone and got download speeds of up to 92Mb by the window.

Re: Costs of installing fibre broadband

XRaySpeX — Mon, 25 Sep 2023 21:37:25 GMT

My link or @Mustrum 's?

If my link says G.Fast is available then installation should be free.

Re: Costs of installing fibre broadband

Mustrum — Mon, 25 Sep 2023 21:41:45 GMT

@Louise_W_515 as above, which link?

Does the property have any telephone sockets? If so you already have a connection for FTTC/G Fast via that phone line,

If it is a new development, the develops may already have made provision for internet, so worth asking them or neighbours what they use.

Re: Costs of installing fibre broadband

Northerner — Mon, 25 Sep 2023 22:07:35 GMT

Hi @Louise_W_515

If you can get City Fibre then check out Giganet. I would 100% recommend them.

Thanks

Re: Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 22:13:28 GMT

The ee broadband link was giving me an error - maybe because I had this community page open? I've been able to get to the deals but I get different results in different browsers! Edge limits me to 67Mb, Opera has a Fibre Max 100 146Mb option. Are they detecting my location? The installation is for a property I'm moving to. There is mention of "New line engineer charge of £50 applies" - does that cover the physical installation cost of laying the cable etc?

There are old telephone sockets in the flai but no connection, also an old adsl box - it's a 1980's building. The property is a sheltered accommodation one - so all old people... I'm trying to organise high speed internet access before I move in.

Thanks

Louise

Re: Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 22:21:47 GMT

Just to mention, there is a CATV access cover nearby but then a paved area...

Re: Costs of installing fibre broadband

Mustrum — Mon, 25 Sep 2023 22:29:03 GMT

@Louise_W_515 Not sure why the EE site gives you an error, it works fine for me.

In any case, as you already have a phone line in the property there is no need for laying a new line, the phone line can be used to provide FTTC/G Fast.

No doubt the the line will not have been used for a while, so there may well be a £50 reconnection fee.

Re: Costs of installing fibre broadband

XRaySpeX — Mon, 25 Sep 2023 22:34:23 GMT

There's no need to detect your location as you are giving EE your address. Being logged in here should not affect anything.

The 67 Meg quote is EE Fibre (FTTC). The 146 Meg Fibre Max quote is G.Fast. In both cases it says under Legals:

"The set-up fee of £20 is payable and will appear on your 1st bill. A credit of £20 will appear on your 1st bill and will be applied against the set-up fee". So it is free! It will cover everything incl. laying the cables.

Re: Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 22:37:10 GMT

They are phasing out landlines and landline connections. I don't think you can get 125 Mb over a phone line...

Re: Costs of installing fibre broadband

XRaySpeX — Mon, 25 Sep 2023 22:38:46 GMT

That's for Cable TV, nowt to do with BB. Fibre BB comes from pairs of green cabinets found in the streets; 1 for landlines, the other for Fibre.

Re: Costs of installing fibre broadband

Mustrum — Mon, 25 Sep 2023 22:41:42 GMT

Not quite true, they are phasing out the equipment in the exchange that supplies a telephone service.

The lines will carry on for as long as they need to or are replaced with fibre for the lucky ones who can get it.

G Fast allows for up to 300Mbps over a copper line, if you are close enough to the green cabinet in the street.

Re: Costs of installing fibre broadband

XRaySpeX — Mon, 25 Sep 2023 22:41:44 GMT

Yes, you can on G.Fast. You still get a landline laid but no voice services, i.e. no phone number & no dial tone.

After all EE is offering it to you.

Re: Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 22:43:07 GMT

Why different quotes in different browsers for the address I gave? It's not the setup fee I'm concerned about, it's any extra costs of putting a cable in (I'm on the 2nd floor) and see the pic I posted

Thanks

Re: Costs of installing fibre broadband

Louise_W_515 — Mon, 25 Sep 2023 22:48:27 GMT

Aren't they used for internet connectivity? There's no cable tv in the flats. I have one outside my current flat and which carries the Virgin Media M125 broadband

Re: Costs of installing fibre broadband

XRaySpeX — Mon, 25 Sep 2023 22:58:10 GMT

Dunno! It shouldn't be. I never have that but I never use Edge. Try Chrome.

Whatever the charge is it'll be the same however far you are or whatever floor you're on. As it says "New line engineer charge of £50 applies" then it'll be £50 for everybody & could be free as you already have an inactive BT line already there & therefore the cabling.