topic Re: Broad band to a different address in Broadband & Landline

Broad band to a different address

Shelagh111 — Sun, 10 Sep 2023 07:30:00 GMT

I have been with EE for years as it is the only reasonable service in my village. My husband sorts our home broadband as he works from home, so his company pays.
I have a family plan for 3 phones within my contract.
is it possible to add broadband to my contract BUT to a different address?
my daughter lives alone and has mental health issues, on PIP and ESA, and I want her to have internet.
Thanks

Re: Broad band to a different address

Chris_B — Sun, 10 Sep 2023 07:37:30 GMT

@Shelagh111 Of course it’s possible and it’s added to your account not your contract. Your contract is for your device alone, your account covers all contracts on your account.

I would call customer services about this.

Re: Broad band to a different address

Leanne_T — Sun, 10 Sep 2023 08:38:27 GMT

Morning @Shelagh111

Thanks for coming here 🙂

Yes you can have broadband at a different address to the one we have registered.

You can check available plans for the address on the Fibre Broadband | Fibre Broadband Deals, Shop page.

Or, give us a call on 150 and the team will be happy to help 🙂

Leanne.

Re: Broad band to a different address

Mustrum — Sun, 10 Sep 2023 12:24:07 GMT

@Shelagh111 given your daughters circumstances it may be worth looking at BT's Home Essentials https://www.bt.com/content/dam/bt/help/home-essentials/102076_Home_Essentials_Online.pdf