topic Broadband connection in Broadband & Landline

Broadband connection

hawkeye471 — Sat, 09 Sep 2023 09:41:17 GMT

I find the blanket coverage in all media, offering fibre services is somewhat futile and a gross insult to those of us who have to manage with less than average speeds. We are blasted with numerous and generous offers that is until you release your post code, only to be denied with no sign of improvement in the future and consequently offered some inflated deal. That's Talk Talk,EE,BT,Virgin,Sky,Vodafone. When will we see any improvement from Outreach?

Re: Broadband connection

Leanne_T — Sat, 09 Sep 2023 12:02:22 GMT

Hi @hawkeye471

Thanks for coming back to the community and leaving this feedback.

Our EE Broadband Deals | EE Home Broadband | EE Shop page will show what speeds and plans are available for your area.

Leanne.

Re: Broadband connection

XRaySpeX — Sat, 09 Sep 2023 12:37:32 GMT

You can check expected speeds in advance of going to any ISP by consulting BT Wholesale Broadband Availability Checker for your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

Re: Broadband connection

hawkeye471 — Sat, 09 Sep 2023 13:29:11 GMT

Is a condescending reply part of customer services training now?

Your unimaginative reply just highlights the same repetitive media content we are directed to when nothing else is available.