topic Re: EE broadband Difficulties in Broadband & Landline

EE broadband Difficulties

baggy44 — Wed, 06 Sep 2023 12:34:24 GMT

Hi there, having a few issues with my broadband not reaching the upstairs office too well. It's Fibre Plus (as better is no available in my area yet) but I don't believe it should be struggling too much upstairs. I remember there used to be an option where the broadband team could send you out some booster discs (a bit like the smart wifi) to help out when I worked for EE, is this still an option does anyone know?

Re: EE broadband Difficulties

Mustrum — Wed, 06 Sep 2023 12:45:55 GMT

@baggy44 yes you can still get boosters, give the broadband care team a call for more info. Or see https://ee.co.uk/broadband/smart-wifi

Or you could pop down to your local favourite shop for a WiFi extender.

Much will depend on the construction of the property, many modern ones have foil backed plaster which stops the WiFi signal though.

Re: EE broadband Difficulties

XRaySpeX — Wed, 06 Sep 2023 14:56:42 GMT

Smart WiFi will cost you £10 pm. Getting Full Fibre will not make reception within your home any better.