topic Re: New router fails to connect with SkyQ in Broadband & Landline

New router fails to connect with SkyQ

mag77 — Mon, 14 Aug 2023 22:43:57 GMT

Re: New router fails to connect with SkyQ

Mustrum — Mon, 14 Aug 2023 23:56:16 GMT

@mag77 what do you mean?

It is not the router, but your Sky Box that needs to connect to the router.

Are you trying to connect via an ethernet or WiFi connection?

Re: New router fails to connect with SkyQ

mag77 — Tue, 15 Aug 2023 13:03:34 GMT

Wi-fi. My Sky mini router shows only 2 green lights instead of 3. The
"connection" light is out which means I am getting no reception on my
2nd TV. Original TV set is fine. Thanks for any help.

Re: New router fails to connect with SkyQ

Mustrum — Tue, 15 Aug 2023 12:43:49 GMT

@mag77 I don't have Sky, but their website has a few useful articals showing how to connect different boxes to either Sky on non Sky broadband connections:

https://www.sky.com/help/articles/setting-up-sky-q