topic Re: Re: Need my contract start date in Broadband & Landline

Re: Need my contract start date

FFS7 — Fri, 11 Aug 2023 11:21:38 GMT

I need my broadband contract start date - it is not in the section mentioned above, not in any of the available sections.

Re: Re: Need my contract start date

James_B — Fri, 11 Aug 2023 11:27:57 GMT

Hi @FFS7,

Welcome to the EE Community. 🙂

Have you tried searching your email inbox for your welcome email?

James

Re: Re: Need my contract start date

XRaySpeX — Sat, 12 Aug 2023 03:10:50 GMT

@FFS7 : Your contract start date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

Re: Re: Need my contract start date

FFS7 — Sat, 12 Aug 2023 08:13:55 GMT

Thanks for clarifying XRaySpex

Re: Re: Need my contract start date

FFS7 — Sat, 12 Aug 2023 08:15:31 GMT

Hey James,

No, I tried using the app and then web based versions of MyEE as I assumed this basic detail would be available.

I’ve got all my emails and bill so have located details, appreciate your comment.

Re: Re: Need my contract start date

Leanne_T — Sat, 12 Aug 2023 08:18:05 GMT

Thanks for letting us know @FFS7

Leanne 🙂

Re: Re: Need my contract start date

XRaySpeX — Sat, 12 Aug 2023 10:21:56 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.