topic Re: Broadband contract end. Do I need to inform EE? in Broadband & Landline

Broadband contract end. Do I need to inform EE?

alicechanguk — Mon, 07 Aug 2023 07:56:56 GMT

My broadband with EE will soon expire, would I need to inform EE tat my contract will end?

Re: Broadband contract end. Do I need to inform EE?

Chris_B — Mon, 07 Aug 2023 08:15:26 GMT

@alicechanguk You’ll not be cut off, your contract just reaches its minimum term, then it’s up to you on what you want to do. Move to a different ISP, upgrade with EE or just allow it to continue as it is now but out of contract. If you are getting a discount while in contract that discount will be removed once you’re out of contract.

Re: Broadband contract end. Do I need to inform EE?

alicechanguk — Mon, 07 Aug 2023 08:19:02 GMT

Thank you Chris. So I would not need to inform EE that I will switch to a different service provider once my contract finishes?

Re: Broadband contract end. Do I need to inform EE?

Leanne_T — Mon, 07 Aug 2023 09:57:20 GMT

Hi @alicechanguk

Thanks for posting.

You can find full details in our How Do I Cancel My Broadband or TV Plan? Help page 🙂

Leanne.

Re: Broadband contract end. Do I need to inform EE?

XRaySpeX — Mon, 07 Aug 2023 12:23:12 GMT

Only if you are moving to VM or if you're moving to/from FTTP (Full Fibre) from/to non-FTTP.