topic Re: My router is flashing pink in Broadband & Landline

My router is flashing pink

Ness14 — Wed, 26 Jul 2023 21:28:31 GMT

I had bt upgrade to fibre "faster" broadband last week and it's not faster and has now packed up altogether. Router is flashing pink, have reset but no joy. Any suggestions please.

Re: My router is flashing pink

Ness14 — Wed, 26 Jul 2023 21:48:45 GMT

I had bt upgrade to fibre "faster" broadband last week and it's not faster and has now packed up altogether. Router is flashing pink, have reset but no joy. Any suggestions please.

Re: My router is flashing pink

XRaySpeX — Wed, 26 Jul 2023 21:50:15 GMT

Which router have you?

This is the EE Community. If you are on BT BB you should be enquiring of them.

Re: My router is flashing pink

Ness14 — Wed, 26 Jul 2023 21:52:36 GMT

BT smart hub 2 but arranged on EE mobile & broadband plan. I pay EE for broadband.

Re: My router is flashing pink

XRaySpeX — Wed, 26 Jul 2023 21:57:48 GMT

Welcome to EE's Home Broadband Forum.

How long has this been happening?

What does it say after you log into the router:

For a BrightBox: in the Internet section on the initial Status page or
For a Smart Hub: on the Advanced Settings > Broadband > Internet page?

Obscure your names & any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?