topic Re: Rubbish service in Broadband & Landline

Rubbish service

Stuart126 — Wed, 26 Jul 2023 15:12:56 GMT

What sort of company set up a fibre contract, send an engineer who puts fibre in the house only to find there is none on the street.

Then no communication to let me know what is happening !!

**bleep** SHOWER

Re: Rubbish service

James_B — Wed, 26 Jul 2023 17:49:01 GMT

Hi @Stuart126,

Welcome to the EE Community. 🙂

I'm sorry to hear there has been a problem with your installation.

Please get in touch with Customer Care so a member of the team can help.

James

Re: Rubbish service

XRaySpeX — Wed, 26 Jul 2023 20:01:52 GMT

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.