https://community.ee.co.uk/t5/Broadband-Landline/Flashing-aqua-Wi-Fi/m-p/1275377#M82545 <P>Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Tue, 18 Jul 2023 20:09:48 GMT XRaySpeX 2023-07-18T20:09:48Z https://community.ee.co.uk/t5/Broadband-Landline/Flashing-aqua-Wi-Fi/m-p/1275372#M82542 <P>Hi,&nbsp;</P><P>Our broadband was working well then the router started flashing aqua. We’ve turned it off 3 times and allowed it to restart each time but after starting off green, it returns to flashing aqua with no broadband. All cables are connected and have been checked repeatedly! Any advice would be appreciated - thanks!</P> Tue, 18 Jul 2023 20:01:20 GMT https://community.ee.co.uk/t5/Broadband-Landline/Flashing-aqua-Wi-Fi/m-p/1275372#M82542 LeanneT 2023-07-18T20:01:20Z https://community.ee.co.uk/t5/Broadband-Landline/Flashing-aqua-Wi-Fi/m-p/1275377#M82545 <P>Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Tue, 18 Jul 2023 20:09:48 GMT https://community.ee.co.uk/t5/Broadband-Landline/Flashing-aqua-Wi-Fi/m-p/1275377#M82545 XRaySpeX 2023-07-18T20:09:48Z