topic Re: Locked out 0f email in Broadband & Landline

Locked out 0f email

Saralee21 — Mon, 17 Jul 2023 22:52:57 GMT

I cannot log in to my email account as the password has been changed without my knowledge. I cannot reset it either I think the problem arose from some fraudulent activity on my credit card. My email is with BT and my provider is EE. would appreciate any advise

Re: Locked out 0f email

XRaySpeX — Tue, 18 Jul 2023 01:22:09 GMT

EE has no truck with your BT email a/c or its pwd. You need to take it up with BT.

Re: Locked out 0f email

Mustrum — Tue, 18 Jul 2023 11:07:50 GMT

@Saralee21 one of my relations had a similar problem recently. Have a look their Help pages https://www.bt.com/help/email

or give them a call

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