topic Forticlient VPN in Broadband & Landline

Forticlient VPN

chrisbf1 — Mon, 17 Jul 2023 19:18:59 GMT

Trying to connect to my work network via an ee Fullfibre network via a Forticlient VPN. As soon as I connect, i lose the internet. Anyone any suggestions about a way forward with this. I am getting desperate. My colleagues do not have the same issue

Re: Forticlient VPN

James_B — Tue, 18 Jul 2023 06:48:31 GMT

Hi @chrisbf1,

Welcome to the EE Community. 🙂

You shouldn't have any issues using a VPN service on EE Home Broadband. Have you reported the issue to your employers IT support team and your VPN provider?

James

Re: Forticlient VPN

Mustrum — Tue, 18 Jul 2023 11:01:01 GMT

@chrisbf1 As you are using a VPN, the internet will depend on the settings your employer/VPN provider have set for you. Have you spoken to them?

I take it your internet access is OK without the VPN?