topic Broadband in Broadband & Landline

Broadband

ire1 — Wed, 05 Jul 2023 16:02:06 GMT

Where can I find my broadband end date

Re: Broadband

Leanne_T — Thu, 06 Jul 2023 07:17:29 GMT

Thanks for coming here.

The end date will show on your welcome email, if you no longer have this please call us and the team will be happy to help you with the contract end date 🙂

Leanne.

Re: Broadband

90172 — Thu, 07 Sep 2023 08:09:15 GMT

Why can't you just put it with the rest of the contract details. For ease and convenience of the customer?

Re: Broadband

Leanne_T — Thu, 07 Sep 2023 08:18:31 GMT

Hi @90172

Thanks for the feedback.

Sorry this is not available within your My EE details, if you no longer have the welcome email please contact us for the contract end date.

Leanne.

Re: Broadband

90172 — Thu, 07 Sep 2023 08:21:21 GMT

Thanks for your reply, but it still doesn't answer the question, why doesn't it show you with the rest of the contract details?

Re: Broadband

Leanne_T — Thu, 07 Sep 2023 08:35:53 GMT

Sorry this information would only be on the welcome email or by calling us @90172

Leanne.