topic EE router blinking aqua in Broadband & Landline

EE router blinking aqua

Williammanavala — Tue, 27 Jun 2023 06:52:07 GMT

my router was working last night. I have been a customer for over 5 years now.
when I woke up I noted that there is not internet and the router is blinking aqua. Please help.

Re: EE router blinking aqua

Christopher_G — Tue, 27 Jun 2023 09:20:17 GMT

Hi @Williammanavala

Welcome to the community.

Could you check to make sure the broadband cable is fully connected please? This usually means that the cable isn't connected.

Chris

Re: EE router blinking aqua

Williammanavala — Tue, 27 Jun 2023 14:29:43 GMT

Thanks for getting back. There was heavy down pour last night and resulted in some damage in the locality. Internet has been restored now.

Re: EE router blinking aqua

Christopher_G — Tue, 27 Jun 2023 14:32:47 GMT

Oh dear, @Williammanavala.

Glad you're all back up and running.

Chris