Home internet

Camey999 — Mon, 12 Jun 2023 14:31:06 GMT

Hello

We have very slow (1 to 1.8 Mbps) landline internet for the last 15 years, despite promises from Openreach to upgrade to superfast we still do not have a date when we could get faster speeds as we live out in a rural area.

So my question is can I use, or pay extra, to use the EE mobile network for home broadband use on our PC's with unlimited data?

Thanks for looking. John

Re: Home internet

Mustrum — Mon, 12 Jun 2023 14:45:45 GMT

@Camey999 if you enter your postcode and landline number in the EE Broadband Deals site it should let you know the speeds you will/should get via your landline but also via mobile broadband.

https://ee.co.uk/broadband/broadband-deals?s

Re: Home internet

XRaySpeX — Mon, 12 Jun 2023 16:16:37 GMT

@Camey999 : Welcome to EE's Home Broadband Forum.

If you would like help with your BB speed or connection issues, please would you carry out the following steps for starters, which will enable us to diagnose the problem and advise you further. Do not restart your router to do these tests:

1. Post your full router stats:

For a BrightBox: login and go to Advanced Settings > System > DSL Status. Also post 'System Uptime' from top of System Log page.
For a SmartHub: login and go to Advanced Settings > Technical Log > Information. Obscure your names & any numbers in the BB Username & also the SSIDs.
For other routers: login to it according to the label on it as the admin user & navigate looking for its router/connection statistics.

Full router stats are key to any speed & connection issues.

2. Try a wired speedtest, using an Ethernet cable supplied with the router, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

3. What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, not the Postcode Checker.

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Home internet

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Re: Home internet