topic Re: Helium Bobcat Miner in Broadband & Landline

Helium Bobcat Miner

RichieRichie — Thu, 11 May 2023 12:33:28 GMT

Hello,

We recently moved to EE for broadband and i have had a bobcat helium miner for around 2 years working on the old talk talk network. When we installed the new router and started with EE, the miner continued to work for around 2 weeks. We then had an engineer out to increase the speeds who made a few adjustments at the box. Since then, the bobcat helium miner hasnt worked. I have been told by support it could be a limitation by EE. Please can anyone advise? I have tried a DMZ but this didnt work, also no ports need to be forwarded anymore but i did try the original ports that were required. Do EE allow helium miners to operate? Thanks in advance.

Re: Helium Bobcat Miner

Chris_B — Thu, 11 May 2023 12:36:41 GMT

@RichieRichie how is it connected to the router is that via ethernet cable or via Wi-Fi?

Re: Helium Bobcat Miner

RichieRichie — Thu, 11 May 2023 12:39:08 GMT

Hi Chris its via Ethernet, well a TP Link plug which was in use prior to the move to EE. I tried wifi but no luck with that

Re: Helium Bobcat Miner

Mustrum — Thu, 11 May 2023 17:24:48 GMT

@RichieRichie have you reset the TP Link, or tried a direct ethernet connection?