topic Moving house but unable to get 900mbps in Broadband & Landline

Moving house but unable to get 900mbps

Letisha1 — Tue, 25 Apr 2023 15:53:51 GMT

Moving house but have 900mbps but new place doesn’t have that speed and i need this speed am i tied into my contract

Re: Moving house but unable to get 900mbps

XRaySpeX — Tue, 25 Apr 2023 16:02:00 GMT

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your new addy? Post just the whole table and the line above it, blanking out your addy.

You will be tied into a contract for a min. term but you can do a free Home Move even if it means downsizing your BB.

Re: Moving house but unable to get 900mbps

Letisha1 — Tue, 25 Apr 2023 16:15:43 GMT

It only shows normal fibre not ffttp which is what i need so cant down grade am i stuck with this contract

Re: Moving house but unable to get 900mbps

XRaySpeX — Tue, 25 Apr 2023 16:18:58 GMT

Then you'll just have to downgrade as FTTP is not available there.

Re: Moving house but unable to get 900mbps

Letisha1 — Tue, 25 Apr 2023 16:25:51 GMT

But that speed isnt enough for me and would need the faster speed the only option for that is virginmedia

Re: Moving house but unable to get 900mbps

XRaySpeX — Tue, 25 Apr 2023 16:29:53 GMT

If it's so essential, as well as VM have a look at CityFibre.

Re: Moving house but unable to get 900mbps

Letisha1 — Tue, 25 Apr 2023 16:33:58 GMT

So would i be charged to leave as u cant suppoet the speeds i need

Re: Moving house but unable to get 900mbps

XRaySpeX — Tue, 25 Apr 2023 16:42:04 GMT

I support no speeds. I'm just a user like you.

You have the choice of downsizing to FTTC but you appear to refuse it. If you don't take up a free Home Move you will have to pay off the Early Termination Fees of your EE contract to its min. term.

It's not EE's doing that you choose to move to an area where FTTP is not available to all BT-based ISPs. You also had the opportunity to carry out due diligence & research it beforehand.