https://community.ee.co.uk/t5/Broadband-Landline/Order-ref-number-doesn-t-exist/m-p/1247352#M81491 <P>Hi all . Iv recently ordered a fibre upgrade to my home broadband. Iv had the email saying details of my plan costs ect. It’s been a while and no delivery of the necessary item to upgrade. Iv tried tracking my order but I can’t get any results apparently my order number isn’t listed or valid! Contacting re is an absolute nightmare. Any advice would be appreciated&nbsp;</P> Mon, 24 Apr 2023 20:32:53 GMT Robbtheewan62 2023-04-24T20:32:53Z https://community.ee.co.uk/t5/Broadband-Landline/Order-ref-number-doesn-t-exist/m-p/1247352#M81491 <P>Hi all . Iv recently ordered a fibre upgrade to my home broadband. Iv had the email saying details of my plan costs ect. It’s been a while and no delivery of the necessary item to upgrade. Iv tried tracking my order but I can’t get any results apparently my order number isn’t listed or valid! Contacting re is an absolute nightmare. Any advice would be appreciated&nbsp;</P> Mon, 24 Apr 2023 20:32:53 GMT https://community.ee.co.uk/t5/Broadband-Landline/Order-ref-number-doesn-t-exist/m-p/1247352#M81491 Robbtheewan62 2023-04-24T20:32:53Z https://community.ee.co.uk/t5/Broadband-Landline/Order-ref-number-doesn-t-exist/m-p/1247384#M81492 <P>Have you looked in your online MyEE for BB under&nbsp;<SPAN data-roles="home" data-name="Colin"><A class="link-grey-grey tertiary-link" title="Track your Additional Equipments" href="https://eessl.bbtrack.com/b2cordertrack/index.asp" data-focus-type="mouse" target="_blank">Track an order</A></SPAN> &gt; <A>Quick Track</A>?</P> <P>What&nbsp;<SPAN>necessary item are you expecting for upgrade?</SPAN></P> Mon, 24 Apr 2023 23:08:50 GMT https://community.ee.co.uk/t5/Broadband-Landline/Order-ref-number-doesn-t-exist/m-p/1247384#M81492 XRaySpeX 2023-04-24T23:08:50Z