topic Re: Cancelling broadband in Broadband & Landline

Cancelling broadband

Popplewell — Sun, 23 Apr 2023 13:53:24 GMT

I want to cancel my broadband it seems hard work any ideas how to do this ?

Chris_B — Sun, 23 Apr 2023 14:00:35 GMT

@Popplewell You call customer services and give notice of termination

XRaySpeX — Sun, 23 Apr 2023 16:12:21 GMT

To cancel your EE BB & Home Phone either:

If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 3) in my sig. and give 14 days notice OR
If you want to migrate your BB to another ISP other than VM or if you're moving to FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.