https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1243980#M81297 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1530277">@FRS141</a>&nbsp;:&nbsp;Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Mon, 10 Apr 2023 23:14:39 GMT XRaySpeX 2023-04-10T23:14:39Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1243959#M81296 <P>Terrible broadband, avoid… it’s constant…..&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BFD5AE38-81D3-44B0-878A-0DC156072BD9.jpeg" style="width: 3024px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/25560iC9EA6D9E5BF44EF6/image-size/medium?v=v2&amp;px=400" role="button" title="BFD5AE38-81D3-44B0-878A-0DC156072BD9.jpeg" alt="BFD5AE38-81D3-44B0-878A-0DC156072BD9.jpeg" /></span></P><P> </P> Mon, 10 Apr 2023 20:51:21 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1243959#M81296 FRS141 2023-04-10T20:51:21Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1243980#M81297 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1530277">@FRS141</a>&nbsp;:&nbsp;Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Mon, 10 Apr 2023 23:14:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1243980#M81297 XRaySpeX 2023-04-10T23:14:39Z