I didn't signup the broadband service with EE, but EE send me a one

Darwin999 — Tue, 04 Apr 2023 11:39:17 GMT

Hi there,

Hello, support and community. I signup the pay monthly SIM card service with EE via the BT website, and I didn't ask to switch my broadband service to EE and didn't receive any emails or posts regarding this. However, I receive EE broadband smart router this week, and BT told me my broadband service was taken over to another service provider, can someone help me with this?

I already contacted BT to reactivate my broadband service, but it will take time. And I got an EE broadband smart router (unboxed) at home and I have no ideas what to do with it.

Many thanks to all!

Re: I didn't signup the broadband service with EE, but EE send me a one

Chris_B — Tue, 04 Apr 2023 12:35:36 GMT

@Darwin999 You’ll have to call customer services about this.

topic I didn't signup the broadband service with EE, but EE send me a one in Broadband & Landline

I didn't signup the broadband service with EE, but EE send me a one

Re: I didn't signup the broadband service with EE, but EE send me a one