topic Re: Broadband Payment in Broadband & Landline

Broadband Payment

Sally81973 — Sat, 01 Apr 2023 11:17:07 GMT

Hi there,

My broadband payment is due on 3rd April. I won't be able to pay it until 7th April. Will I be cut off or will they leave it on and try to retake the payment at a later date?

Thanks in advance

Sally

Re: Broadband Payment

XRaySpeX — Sat, 01 Apr 2023 12:50:11 GMT

If you are paying it by DD, even if the DD fails the 1st time of asking it will be auto attempted again about 7 days later.

Re: Broadband Payment

Sally81973 — Sat, 01 Apr 2023 16:26:59 GMT

Thank you, that's put my mind at rest. Much appreciated 🙏

Re: Broadband Payment

XRaySpeX — Sat, 01 Apr 2023 16:31:09 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Broadband Payment

Sally81973 — Sat, 01 Apr 2023 16:36:44 GMT

I was concerned it would be cut off if I couldn't pay on the exact date. I know I'll be able to cover it 4 days later so I think it's all good. Thank you 😊