topic Re: Minimum download gaurantee on fibre max 300? in Broadband & Landline

Minimum download gaurantee on fibre max 300?

tobyjmoss — Fri, 24 Mar 2023 08:58:13 GMT

I just ordered Fibre Max Broadband 300. The order confirmation says the "Your Minimum Guaranteed Download Speed will be 300.30 Mb/s." However, when I spoke with BT (my current provider) this morning they said that the quoted minimum from EE is not strictly possible on the Openreach network and that the best minimum that can be offered is 150Mb/s. Has anyone else got a guaranteed minimum of 300Mb/s and is it achieved?

Re: Minimum download gaurantee on fibre max 300?

Chris_B — Fri, 24 Mar 2023 13:16:39 GMT

@tobyjmoss So why are BT advertising you can have up to 900 Mb.

Re: Minimum download gaurantee on fibre max 300?

XRaySpeX — Fri, 24 Mar 2023 13:49:39 GMT

Fibre Max isn't the Full Fibre (FTTP) that's up to 1000 Meg; it's G.Fast up to 330 Meg.

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

Re: Minimum download gaurantee on fibre max 300?

tobyjmoss — Fri, 24 Mar 2023 21:36:08 GMT

I guess that's full fibre which isnt available for me yet.

Re: Minimum download gaurantee on fibre max 300?

XRaySpeX — Fri, 24 Mar 2023 22:13:05 GMT

WE wouldn't know that w/out seeing the results I requested.