topic Re: Landline issues in Broadband & Landline

Landline issues

Claire2811 — Tue, 28 Feb 2023 13:53:04 GMT

We had our broadband and landline connected today - the broadband is working fine however , the landline doesnt appear to be receving incoming calls but we can make out going calls ?

Re: Landline issues

XRaySpeX — Tue, 28 Feb 2023 14:11:03 GMT

Does the landline phone announce your correct no. when you dial 1470 17070?

Re: Landline issues

Claire2811 — Tue, 28 Feb 2023 14:13:46 GMT

Yes it does

Re: Landline issues

XRaySpeX — Tue, 28 Feb 2023 16:58:42 GMT

As far as you can tell is the BB running at normal expected speed?

Re: Landline issues

Le5ley62 — Wed, 01 Mar 2023 09:11:51 GMT

Hi Claire, we've just had the same problem - it transpires our landland number was changed but it is possible to get it changed back to your original number.

Re: Landline issues

Leanne_T — Wed, 01 Mar 2023 09:23:31 GMT

Thanks for sharing @Le5ley62

Glad to hear this was resolved for you.

Leanne 🙂