topic Re: EE Router in Broadband & Landline

EE Router

wgwright — Tue, 14 Feb 2023 19:18:09 GMT

Hi All. I currently have FTTP with EE which came with a white EE Smart Router. My wife doesn't like the white colour at all. Therefore is it possible to change this and use a black EE Smart Hub instead and if so are there any downsides?

Re: EE Router

XRaySpeX — Tue, 14 Feb 2023 19:20:13 GMT

You may use any router with FTTP, incl. the black Smart Hub..

Re: EE Router

wgwright — Tue, 14 Feb 2023 19:26:50 GMT

Thanks for your reply which is really helpful. Do you know if there are any downsides to using the black EE Smart Hub instead of the white EE Smart Router. Thanks

Re: EE Router

XRaySpeX — Tue, 14 Feb 2023 19:31:26 GMT

None that I'm aware of other than you can't use EE Smart WiFi with it.

Re: EE Router

Mustrum — Tue, 14 Feb 2023 19:52:25 GMT

What speed FTTP do you have?

Re: EE Router

wgwright — Tue, 14 Feb 2023 20:25:54 GMT

My current speed is 500 mbps

Re: EE Router

Mustrum — Tue, 14 Feb 2023 20:36:12 GMT

@wgwright thanks. I would be interested if you notice any performance difference if you do change to the Smart Hub.

I have a theory that they upgraded the internal Firewall speeds for the white Smart Router to work with FTTP, But not sure if it is noticeable!

Re: EE Router

wgwright — Fri, 24 Feb 2023 12:16:14 GMT

@XRaySpeX I have now managed to get hold of a black EE smart hub. However when I connect up to this I can only get as far as green flashing lights showing on the front of the router and no further. Grateful for any suggestions.

Re: EE Router

XRaySpeX — Fri, 24 Feb 2023 13:21:02 GMT

Have you switched WAN Port ON on the Advanced Settings > Broadband > Internet page & connected the ONT to the Red WAN Port 4?

Re: EE Router

wgwright — Fri, 24 Feb 2023 13:29:03 GMT

@XRaySpeX The router is connected via red WAN port. Not sure how to turn the WAN port on?

If I plug the router in I can't login to it to change any settings as it is not connected.

Re: EE Router

XRaySpeX — Fri, 24 Feb 2023 13:40:52 GMT

You can login to any router even when it has no BB connection. Login to your EE SH at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router.

Re: EE Router

wgwright — Fri, 24 Feb 2023 13:47:17 GMT

@XRaySpeX I have tried that using a safari browser and just get a message saying I can't login as safari is not connected to the Internet. I have tried using Chrome and that doesn't work either?

Re: EE Router

XRaySpeX — Fri, 24 Feb 2023 14:11:23 GMT

Have you got a PC directly connected to the router, preferably by Ethernet?

Re: EE Router

wgwright — Fri, 24 Feb 2023 14:16:21 GMT

@XRaySpeX I think what I was missing was that I needed to use an ethernet cable to connect between my router and a computer. As I only have an ipad or a tablet it's not as straightforward. So have now purchased a USB hub that includes an ethernet port which I can also connect to my ipad or tablet. Due to be delivered tomorrow. Hopefully once I have this connected up I will be able to login to the router and then activate the WAN port!!

Will let you know how I get on.

Re: EE Router

wgwright — Fri, 24 Feb 2023 18:56:09 GMT

@XRaySpeX Thanks for all your help. All sorted now.

Re: EE Router

wgwright — Fri, 24 Feb 2023 18:57:45 GMT

@Mustrum Now have the black smart hub router up and running. No difference in performance at all

Re: EE Router

XRaySpeX — Fri, 24 Feb 2023 20:15:10 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.