topic Re: Switching in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1230115#M80529 I changed over in January my monthly bill was £45 but this bill is for £95 ?<BR /><BR />Sent from my iPhone Mon, 20 Feb 2023 07:57:38 GMT Elaine1980 2023-02-20T07:57:38Z Switching https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1229977#M80526 <P>ee moved me to bt but yet I’m still being charged <span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Sun, 19 Feb 2023 14:34:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1229977#M80526 Elaine1980 2023-02-19T14:34:59Z Re: Switching https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1230106#M80528 <P>Morning <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1686647">@Elaine1980</a></SPAN>&nbsp;</P><P>Thanks for coming here.&nbsp;</P><P>When did you switch to BT?&nbsp;</P><P>Could the payment be for the <A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/understanding-my-home-broadband-bill/when-will-i-receive-my-home-broadband-bill" target="_blank">last bill with EE</A>?&nbsp;</P><P>Leanne.&nbsp;</P> Mon, 20 Feb 2023 07:46:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1230106#M80528 Leanne_T 2023-02-20T07:46:09Z Re: Switching https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1230115#M80529 I changed over in January my monthly bill was £45 but this bill is for £95 ?<BR /><BR />Sent from my iPhone Mon, 20 Feb 2023 07:57:38 GMT https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1230115#M80529 Elaine1980 2023-02-20T07:57:38Z Re: Switching https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1230117#M80530 <P>Thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1686647">@Elaine1980</a></SPAN>&nbsp;</P> <P>I would suggest giving us a call on 0800 079 8586 and the team will get the bill looked into for you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Mon, 20 Feb 2023 07:58:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/Switching/m-p/1230117#M80530 Leanne_T 2023-02-20T07:58:40Z