topic Re: Issues setting with the Broadband in Broadband & Landline

Issues setting with the Broadband

HBalogun — Wed, 25 Jan 2023 11:48:06 GMT

i received the EE broadband hub and i having issues setting it up. I called the customer service number and was directed to the EE Diagnostic bot. i followed the instruction and it saying "We have been unable to auto match this mobile number with a EE account. Is there an option to speak to an agent to help with the issues.

Re: Issues setting with the Broadband

Mustrum — Wed, 25 Jan 2023 12:15:29 GMT

@HBalogun from the Help pages, option 3

Phone

All our brilliant teams are based in the UK or Ireland.

Calling from EE mobile 150

Free to pay monthly
25p per call on pay as you go

Calling from EE landline
0800 079 8586

From another provider
0800 956 6000

Re: Issues setting with the Broadband

XRaySpeX — Wed, 25 Jan 2023 12:36:09 GMT

What are the issues you are having? Maybe we can help you with it.