topic Re: Broadband in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1222391#M80056 <P>Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Mon, 23 Jan 2023 22:22:40 GMT XRaySpeX 2023-01-23T22:22:40Z Broadband https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1222390#M80055 <P>Anyone else having problems with the broadband?... keeps disconnecting from the Internet and won't connect for a day or 2</P> Mon, 23 Jan 2023 22:13:35 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1222390#M80055 LJ1995 2023-01-23T22:13:35Z Re: Broadband https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1222391#M80056 <P>Welcome to EE's Home Broadband Forum.<BR /><BR />Have you just joined EE BB or were you already with EE BB? How long has this been happening?<BR /><BR />What lights are showing on the router?<BR /><BR />What does it say after you log into the router:</P> <UL> <LI>For a BrightBox: in the Internet section on the initial Status page or</LI> <LI>For a Smart Hub: on the Advanced Settings &gt; Broadband &gt; Internet page?</LI> </UL> <P>Obscure your names &amp; any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.<BR /><BR />Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?<BR /><BR />Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?</P> Mon, 23 Jan 2023 22:22:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1222391#M80056 XRaySpeX 2023-01-23T22:22:40Z