topic Re: Topcashback click not showing £47 home broadband deal in Broadband & Landline

Topcashback click not showing £47 home broadband deal

sorinc03 — Sat, 07 Jan 2023 21:31:02 GMT

There’s a deal for up £200 cashback in Topcashback for the ongoing Home Broadband deals. However, when clicking through, the 900Mb deal is £58 rather than £47, which looks like a bug on EE’s end as it was working fine a few days ago. Any ideas how to get the cashback and the £47 deal?

Re: Topcashback click not showing £47 home broadband deal

sorinc03 — Sat, 07 Jan 2023 21:34:07 GMT

This is the link to the Topcashback click through by the way

Re: Topcashback click not showing £47 home broadband deal

Chris_B — Sat, 07 Jan 2023 22:24:31 GMT

@sorinc03 If I’m looking at the right it says this and the top of the page

and it says this at the bottom of that page

so it looks like you now have to be a new customer not an existing customer to get this offer.

Re: Topcashback click not showing £47 home broadband deal

sorinc03 — Sat, 07 Jan 2023 22:28:52 GMT

But I’m not an existing customer 🙂 and the point is regardless of click through, the maximum price at the moment is £47 through the winter sale, whereas when you come from Topcashback it shows up as £58.

The same applies if you use Private Browsing mode, so there’s definitely a bug on the EE side that prevents the winter sale prices from showing up when coming from Topcashback.

Re: Topcashback click not showing £47 home broadband deal

sorinc03 — Sat, 07 Jan 2023 22:40:05 GMT

In fact, coming to the EE Home Broadband Deal page from any cashback provider no longer shows the £47 price for the winter sale.

Re: Topcashback click not showing £47 home broadband deal

Leanne_T — Tue, 10 Jan 2023 10:42:31 GMT

Hi @sorinc03

Thanks for coming here.

Can you try clearing cookies and cache and trying this again, does the same happen?

Leanne.