topic Re: 5ghz to 24 ghz in Broadband & Landline

5ghz to 24 ghz

giseladuran — Mon, 02 Jan 2023 08:50:11 GMT

Can anyone tell me how to change from 5ghz to 2.4 ghz please?

Re: 5ghz to 24 ghz

Chris_B — Mon, 02 Jan 2023 08:54:53 GMT

@giseladuran what router are you using ?

Re: 5ghz to 24 ghz

giseladuran — Mon, 02 Jan 2023 09:00:52 GMT

EE-hub

Regards,

Gisela L. Durán

Re: 5ghz to 24 ghz

XRaySpeX — Mon, 02 Jan 2023 11:11:45 GMT

What colour? I presume the EE Smart Hub!

For the black EE Smart Hub, but not the white EE Smart Router, try separating the wireless bands/SSIDs. On the Advanced > Wireless Settings page of the SH there is a button near the top to Separate the Bands. Turn it ON. Then the 5GHz SSID will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-". Then connect your devices to the 2.4 GHz SSID if they can't do 5GHz. The Smart Router doesn't allow this.