topic Re: Router management password in Broadband & Landline

Router management password

Matthews842 — Sun, 01 Jan 2023 08:20:11 GMT

I am trying to access the router management TAB 192.168.1.254 and its asking me for a password? I have checked the back of the box and for some reason the sticker has been ripped off where the password was. Is there a default password I can use or does anyone know how I can get access to the management page without knowing the password. I have fibre broadband and its the smart hub

Re: Router management password

Chris_B — Sun, 01 Jan 2023 08:29:12 GMT

@Matthews842 try admin. That’s for the black EE routers.

For the white routers it’s on a plastic side out piece that’s on the left hand side looking at the back of the router.

Re: Router management password

Matthews842 — Sun, 01 Jan 2023 08:46:15 GMT

Yeah for some strange reason where it is meant to be on the plastic bit l, the password has been ripped off,

Re: Router management password

Chris_B — Sun, 01 Jan 2023 11:24:30 GMT

@Matthews842 Do you the box it came in ? There is a sticker in the box with this information on it. The default password is what is on the sticker. The password is also behind the slider. I’ve just looked at mine.

Re: Router management password

XRaySpeX — Sun, 01 Jan 2023 11:22:55 GMT

The admin pwd is both on a label stuck to the slider AND on a label stuck to the body below the slider. They can't both be ripped off! Did you get this router from EE or from a 3rd party?

Re: Router management password

XRaySpeX — Sun, 01 Jan 2023 11:26:12 GMT

There ain't no sticker of any of my boxes of EE routers.

Re: Router management password

Matthews842 — Sun, 01 Jan 2023 13:48:14 GMT

this is a new box as we have only recently moved over to EE and had a qualified engineer come and fit it

Re: Router management password

XRaySpeX — Sun, 01 Jan 2023 13:59:35 GMT

That's peculiar. The slider should look like https://photos.google.com/share/AF1QipNYctE_Qa3d8E_SoHOa6IlA3H9AmzHps_Thst3w_6GrBX75vH6unhjp6t6TUlyYqw/photo/AF1QipP83j8pLp_DBoXPO62xyxphHfJQ0n0O5odk9noj?key=X0xrQmRyc0xsVnhKY1VNS3RJQXpuajFoVmRoRVd3 . The lower label with the admin pwd is missing.

I should report it to CS so they can send you a complete replacement router.