topic New EE Smart Hub installed but cannot connect my Sonos devices to it, advice? in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/New-EE-Smart-Hub-installed-but-cannot-connect-my-Sonos-devices/m-p/1209566#M79222 Tue, 13 Dec 2022 12:55:31 GMT AH54 2022-12-13T12:55:31Z New EE Smart Hub installed but cannot connect my Sonos devices to it, advice? https://community.ee.co.uk/t5/Broadband-Landline/New-EE-Smart-Hub-installed-but-cannot-connect-my-Sonos-devices/m-p/1209566#M79222 Tue, 13 Dec 2022 12:55:31 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-EE-Smart-Hub-installed-but-cannot-connect-my-Sonos-devices/m-p/1209566#M79222 AH54 2022-12-13T12:55:31Z Re: New EE Smart Hub installed but cannot connect my Sonos devices to it, advice? https://community.ee.co.uk/t5/Broadband-Landline/New-EE-Smart-Hub-installed-but-cannot-connect-my-Sonos-devices/m-p/1209568#M79223 <P>For the black EE Smart Hub, but not the white EE Smart Router, try separating the wireless bands/SSIDs. On the Advanced &gt; Wireless Settings page of the SH there is a button near the top to Separate the Bands. Turn it ON. Then the 5GHz SSID will appear starting with "5GHz-" &amp; the 2.4 GHz SSID not starting with "5GHz-". Then connect your devices to the 2.4 GHz SSID if they can't do 5GHz. The Smart Router doesn't allow this.</P> Tue, 13 Dec 2022 13:03:30 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-EE-Smart-Hub-installed-but-cannot-connect-my-Sonos-devices/m-p/1209568#M79223 XRaySpeX 2022-12-13T13:03:30Z