Broad band

Kmalcolm — Sat, 03 Dec 2022 22:00:15 GMT

Does any one know is the ee network down at the minute

Re: Broad band

XRaySpeX — Sat, 03 Dec 2022 22:09:55 GMT

@Kmalcolm : Welcome to EE's Home Broadband Forum.

No, it isn't! BB faults are rarely area-wide but specific to your particular line.

Have you just joined EE BB or were you already with EE BB? How long has this been happening?

What lights are showing on the router?

What does it say after you log into the router:

For a BrightBox: in the Internet section on the initial Status page or
For a Smart Hub: on the Advanced Settings > Broadband > Internet page?

Obscure your names & any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.

Is this for ADSL BB or Fibre? Which router, BrightBox 1 or 2 or Smart Hub?

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

Re: Broad band

Kmalcolm — Sat, 03 Dec 2022 23:40:13 GMT

Been on ee for a while but it says there's a fault reset it an stuff but just got a flashing light

topic Broad band in Broadband & Landline

Broad band

Re: Broad band

Re: Broad band