topic Broadband in Broadband & Landline

Broadband

Charmaine-0783 — Fri, 02 Dec 2022 06:59:58 GMT

I have moved to UW ages ago and should not be paying a broadband bill. I am no longer with EE for that. Thank you.

Re: Broadband

Chris_B — Fri, 02 Dec 2022 07:38:47 GMT

@Charmaine-0783 That’s great but why are you telling a public forum this ?

Re: Broadband

James_B — Fri, 02 Dec 2022 09:03:39 GMT

Hi @Charmaine-0783,

Welcome to the EE Community. 🙂

For billing queries, please get in touch with our broadband team on 0800 079 8586.

Thanks

James

Re: Broadband

XRaySpeX — Fri, 02 Dec 2022 12:56:38 GMT

Did you go with FTTP (Full Fibre) with UW? If so & you had just FTTC (FIbre) from EE, the onus was on you to cancel with EE. UW should've told you that.