https://community.ee.co.uk/t5/Broadband-Landline/My-landline-is-not-working-Can-t-get-through-to-speak-to-anyone/m-p/1205140#M79033 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1219422">@Sandratownsend</a>&nbsp;: Locate the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws or press tabs) of your master socket. <STRONG>Only do this if you have a split faceplate.</STRONG> Do you have any extension sockets in the home even if unused? Are there any wires connected to back of faceplate of master socket?</P> <P>Test your handset in the test socket so revealed. Does it work there?</P> <P><SPAN>Text HELP followed by your landline number to 60071 from another phone.</SPAN></P> Thu, 01 Dec 2022 19:30:00 GMT XRaySpeX 2022-12-01T19:30:00Z https://community.ee.co.uk/t5/Broadband-Landline/My-landline-is-not-working-Can-t-get-through-to-speak-to-anyone/m-p/1205130#M79031 <P>[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]</P> Thu, 01 Dec 2022 20:34:49 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-landline-is-not-working-Can-t-get-through-to-speak-to-anyone/m-p/1205130#M79031 Sandratownsend 2022-12-01T20:34:49Z https://community.ee.co.uk/t5/Broadband-Landline/My-landline-is-not-working-Can-t-get-through-to-speak-to-anyone/m-p/1205131#M79032 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1219422">@Sandratownsend</a>&nbsp; &nbsp;This is a public forum not customer services remove your phone number. &nbsp; &nbsp;You will have to call customer services from a different phone. &nbsp; If your phone isn’t working no one from EE can call you even with you posting your private phone number on a public forum.&nbsp;</P> Thu, 01 Dec 2022 19:10:32 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-landline-is-not-working-Can-t-get-through-to-speak-to-anyone/m-p/1205131#M79032 Chris_B 2022-12-01T19:10:32Z https://community.ee.co.uk/t5/Broadband-Landline/My-landline-is-not-working-Can-t-get-through-to-speak-to-anyone/m-p/1205140#M79033 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1219422">@Sandratownsend</a>&nbsp;: Locate the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws or press tabs) of your master socket. <STRONG>Only do this if you have a split faceplate.</STRONG> Do you have any extension sockets in the home even if unused? Are there any wires connected to back of faceplate of master socket?</P> <P>Test your handset in the test socket so revealed. Does it work there?</P> <P><SPAN>Text HELP followed by your landline number to 60071 from another phone.</SPAN></P> Thu, 01 Dec 2022 19:30:00 GMT https://community.ee.co.uk/t5/Broadband-Landline/My-landline-is-not-working-Can-t-get-through-to-speak-to-anyone/m-p/1205140#M79033 XRaySpeX 2022-12-01T19:30:00Z