topic Re: DNS lookup not working for particular domain in Broadband & Landline

DNS lookup not working for particular domain

dacarlo — Sun, 20 Nov 2022 23:39:17 GMT

Hi,

DNS lookups for the following domain fail. The same domain works fine via my vpn, google DNS and OpenDNS as well as my work network. Are the below the correct entries?

> server 87.237.17.201
Default Server: [87.237.17.201]
Address: 87.237.17.201

> nerdculture.de
Server: [87.237.17.201]
Address: 87.237.17.201

*** [87.237.17.201] can't find nerdculture.de: Non-existent domain
> server 87.237.17.169
Default Server: [87.237.17.169]
Address: 87.237.17.169

> nerdculture.de
Server: [87.237.17.169]
Address: 87.237.17.169

*** [87.237.17.169] can't find nerdculture.de: Non-existent domain
>

TIA

Re: DNS lookup not working for particular domain

XRaySpeX — Mon, 21 Nov 2022 00:34:25 GMT

To try to get round this issue switch the DNS in the router away from EE's ones to Manual with 1 of these public DNS pairs:

OpenDNS   :	208.67.222.222 & 208.67.220.220
Google DNS:	8.8.8.8 & 8.8.4.4 
Cloudflare DNS	1.1.1.1 & 1.0.0.1

Re: DNS lookup not working for particular domain

dacarlo — Wed, 23 Nov 2022 18:58:09 GMT

Yep, any public DNS are working fine and it's also OK when using VPN, but there's definitely something awry with the EE DNS.

Any EE staff able to take a look at EE dns?

Re: DNS lookup not working for particular domain

XRaySpeX — Wed, 23 Nov 2022 19:04:21 GMT

Yes, if you are bothered to phone up CS.

ISP's DNS are rarely fully reliable & up-to-date. Better to rely on renown public DNS.