topic Re: FTTP in Broadband & Landline

FTTP

William-T — Thu, 17 Nov 2022 07:23:44 GMT

FTTP is coming to my street. I want to stay with EE, what products are available as my contract runs out next month

Re: FTTP

Chris_B — Thu, 17 Nov 2022 07:33:30 GMT

@William-T At present nothing as there is no FTTP available in your street. You can look at what EE does offer you HERE only once it’s available to you.

Re: FTTP

William-T — Thu, 17 Nov 2022 07:43:15 GMT

It is due in our street in the next month, about the time my contract expires. I don’t intend to start a 2 year contract if I cannot take advantage of FTTP

Sent from my iPad

Re: FTTP

Mustrum — Thu, 17 Nov 2022 08:35:46 GMT

@William-T Who is installing your FTTP?

If it is Openreach then you should be able to get any of the services offered by EE.

However, if it is another provider such as City Fibre or one of the alternative providers then you would not get FTTP from EE.

Have a look here which should tell you if it is Openreach coming to your area.

https://www.openreach.com/fibre-checker

Re: FTTP

William-T — Thu, 17 Nov 2022 09:39:15 GMT

It is Openreach, they accept my address is on their website.
If I sign up with EE can I switch within that contract to FTTP once it is
available?

Re: FTTP

Mustrum — Thu, 17 Nov 2022 09:49:06 GMT

@William-T you should be able to switch to full fibre once it is available.

Depending on how soon or later after they may want you to start the contract again.

Cost may be more than your current resigned contract, so were it me I would give the Broadband Care Team a call, make sure you know current competitors prices, so you have something to aim for.

HTH

Re: FTTP

XRaySpeX — Thu, 17 Nov 2022 10:42:33 GMT

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

When FTTP becomes available to you it will appear in that table as "WBC FTTP". You could stay on your present EE BB until it does & then check on EE BB Availability for "Full Fibre". At that time you should be able to upgrade to the Full Fibre of your choice via your online MyEE under Broadband > Change your broadband plan

Re: FTTP

William-T — Thu, 17 Nov 2022 11:49:15 GMT

Thank you for your email, that's all I needed to know