topic Broadband in Broadband & Landline

Broadband

csfsthomas — Tue, 15 Nov 2022 14:15:30 GMT

I have recently moved and signed up to Broadband only (no landline). We are finding that signal isn't that great on our mobiles so wondered whether we could add the landline onto the broadband or would we have to wait until the end of the contract to start a new plan which includes landline?

Many thanks

Re: Broadband

XRaySpeX — Tue, 15 Nov 2022 14:37:28 GMT

How long since your BB went live?

Phone CS & ask for a landline to be added.

Re: Broadband

grsdev — Tue, 15 Nov 2022 15:45:51 GMT

As a stop-gap solution until you get your land-line, you could always use Wi-Fi calling if your phones support it. Pretty much any phone from the past 4 or 5 years should.

Re: Broadband

csfsthomas — Thu, 17 Nov 2022 07:12:46 GMT

Hi, 17 October just a few days after moving into house.

Re: Broadband

csfsthomas — Thu, 17 Nov 2022 07:13:06 GMT

Thanks yes we do have that

Re: Broadband

Jon_K — Thu, 17 Nov 2022 08:01:50 GMT

Hi @csfsthomas.

WiFi calling is a great solution to this problem if you're able to use it.

If you'd still like a landline, give our Broadband Care team a call and they can discuss adding this with you.

Jon

Re: Broadband

Saidah — Wed, 07 Dec 2022 00:05:16 GMT

Many thanks

Re: Broadband

Jon_K — Wed, 07 Dec 2022 08:06:56 GMT

Hi @Saidah.

If you get in touch with our Broadband Care team, they will be able to help you with this and change your plan.

Jon