topic Not recieved broadband rooter in Broadband & Landline

Not recieved broadband rooter

MrsB2014 — Tue, 15 Nov 2022 14:17:56 GMT

I was supposed to receive my broadband rooter yesterday but got a message from royal mail saying they couldnt identity my address what can I do now?????

Re: Not recieved broadband rooter

XRaySpeX — Tue, 15 Nov 2022 14:39:36 GMT

@MrsB2014 : Call CS to send 1 to the correct addy.

Re: Not recieved broadband rooter

Mustrum — Tue, 15 Nov 2022 17:01:49 GMT

@MrsB2014 did the royal mail not give any contact details?

How did they message you?

Re: Not recieved broadband rooter

wgwright — Wed, 16 Nov 2022 13:43:14 GMT

Did you get a tracking number for your delivery? If so could you get back in touch with Royal Mail using this?

Usually if Royal Mail are unable to deliver a package it is returned to their local sorting office and can be picked up from there