https://community.ee.co.uk/t5/Broadband-Landline/Broadband-Renewal/m-p/1195089#M78516 <P>Why should it be a scam if the phone no. came out of the EE BB site? If you don't trust it,&nbsp;call CS on the Freephone no. (Opt 3) in my sig.</P> Mon, 07 Nov 2022 18:47:56 GMT XRaySpeX 2022-11-07T18:47:56Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-Renewal/m-p/1195081#M78515 <P>Tried looking for info on renewing my broadband account but site says “Something went wrong, it’s our fault” &nbsp;“Call us.” Now it looks like something has been placed in a basket, which I cannot access due to the above message appearing.&nbsp;<BR />Don’t want to ring number in case it’s a scam, or if not a scam don’t like talking on the phone and getting bamboozeled with details that I cannot look at beforehand and check that they are correct during the call.&nbsp;<BR />How can I access this basket, etc, and cancel its contents so I don’t get charged for something I know nothing about<BR /><BR /></P> Mon, 07 Nov 2022 18:19:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-Renewal/m-p/1195081#M78515 Devils041054 2022-11-07T18:19:17Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband-Renewal/m-p/1195089#M78516 <P>Why should it be a scam if the phone no. came out of the EE BB site? If you don't trust it,&nbsp;call CS on the Freephone no. (Opt 3) in my sig.</P> Mon, 07 Nov 2022 18:47:56 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband-Renewal/m-p/1195089#M78516 XRaySpeX 2022-11-07T18:47:56Z