topic Re: EE Brightbox 1 (R) admin access in Broadband & Landline

EE Brightbox 1 (R) admin access

markuk1970 — Wed, 02 Nov 2022 16:53:09 GMT

I am trying to access the admin page of my router with the name and password sticker on the back.

It is a new router and I am not able to login in using http://192.168.1.1

I am running Windows 11 and all I get on the Chrome browser screen is:

Firewall or antivirus software may have blocked the connection.

Try:

ERR_NETWORK_ACCESS_DENIED

I have tried turning off the firewall on Norton 360 and it still comes up with the same error.

I am not very computer literate, any ideas how I can fix it?

XRaySpeX — Wed, 02 Nov 2022 16:56:24 GMT

Try rebooting the router & possibly the PC.

markuk1970 — Wed, 02 Nov 2022 16:58:50 GMT

I've reset the router using the pinhole on the back several times and restarted by PC without any luck.

XRaySpeX — Wed, 02 Nov 2022 17:01:04 GMT

What lights are showing on the router?

markuk1970 — Wed, 02 Nov 2022 17:07:30 GMT

All the lights are lit on the router, I can access the internet without issues.