topic Re: Internet in Broadband & Landline

Internet

639387484 — Sat, 29 Oct 2022 11:04:05 GMT

Hi my service has been cut off as I haven’t been able to pay the bill yet I can pay it in the 5th of November would it be possible to turn it back on till then

Re: Internet

Schockwave — Sat, 29 Oct 2022 11:11:28 GMT

Hello @639387484 ,

Welcome to the community,

This is not customer service, no account access, you will have to ring them and speak to them, should have done this sooner, as they would have been able to change the date you pay your bill. Not sure they will turn it back on for you, but you can try and ring them.

There is a free number you can use to ring them, works well with Skype too:

https://ee.co.uk/contact-ee/account-billing/mobile

Re: Internet

XRaySpeX — Sat, 29 Oct 2022 13:42:02 GMT

If you're having trouble paying your bills you are strongly advised to contact CS urgently & see if you can come to a repayment arrangement.