topic Moving into a house with live EE broadband, can I use another EE router? in Broadband & Landline

Moving into a house with live EE broadband, can I use another EE router?

Dony1888 — Sat, 29 Oct 2022 10:09:26 GMT

Hi all. My moving into a new house that has EE, but the existing owners didn't notify EE that they were moving until too late. Meaning I can't switch over (not EE) to the new house for 3 weeks. Because of my work this is unacceptable. If I bought an EE router, could I plug that in as usual and use it as hotspot, or would this not work without the existing email and password?

Re: Moving into a house with live EE broadband, can I use another EE router?

Chris_B — Sat, 29 Oct 2022 10:29:54 GMT

@Dony1888 There’s nothing stopping you from changing BB provider if you want to.

Re: Moving into a house with live EE broadband, can I use another EE router?

Dony1888 — Sat, 29 Oct 2022 10:36:48 GMT

I am changing, but I can't change until 3 weeks after I move in. So I need an internet solution for the first 3 weeks. Hence why Im asking if I could buy an EE router and plug it in, seeing as the line will be live?

Re: Moving into a house with live EE broadband, can I use another EE router?

Schockwave — Sat, 29 Oct 2022 11:19:56 GMT

@Dony1888 , it does not have to be an EE router for broadband to work, for instance I use Netgear, others use a different one.

Re: Moving into a house with live EE broadband, can I use another EE router?

Captgeneralmark — Sat, 29 Oct 2022 11:29:34 GMT

@Dony1888 The problem as I see it is this; until the line is deactivated/switched it is still associated with the previous owners account. So you will almost certainly need their account details to set up a router, and of course their permission as they will get billed for your usage. If they’ve cancelled their direct debit that would lead to a whole world of pain for them (debt collectors especially).

Re: Moving into a house with live EE broadband, can I use another EE router?

XRaySpeX — Sat, 29 Oct 2022 13:57:23 GMT

You could use any compatible router but you would need to know the original owners' BB creds to put into the router. If you could get hold a compatible EE router & reset it, it would pick these up automatically.

Re: Moving into a house with live EE broadband, can I use another EE router?

XRaySpeX — Sat, 29 Oct 2022 14:03:41 GMT

@Captgeneralmark : As they have not yet cancelled their BB, the previous owners will be paying for it anyway. BB is not charged by amount of usage, only by a monthly subs. If they cancelled their DD that is their own lookout.

None of which affects the OP, other than the legal permission.

Re: Moving into a house with live EE broadband, can I use another EE router?

Captgeneralmark — Sat, 29 Oct 2022 15:40:06 GMT

@XRaySpeX I agree about broadband charges, but I was also thinking about phone calls. When I was with EE, only evening and weekend calls were included. Any other calls were charged.

Re: Moving into a house with live EE broadband, can I use another EE router?

XRaySpeX — Sat, 29 Oct 2022 15:51:33 GMT

@Captgeneralmark : True, but I was thinking that not many peeps use landlines for calls these days & OP's priority is to get BB for the 3 weeks.