topic Re: Cost of my broadband in Broadband & Landline

Cost of my broadband

Summerhouse43 — Sat, 08 Oct 2022 10:26:38 GMT

I'm thinking of leaving ee as I'm paying to much for my land line a n broadband

Re: Cost of my broadband

XRaySpeX — Sat, 08 Oct 2022 10:32:27 GMT

You can see the method used to calculate your Early Cancellation Charges & some examples on p19 of EE TV, BROADBAND AND HOME PHONE Price Guide .

Re: Cost of my broadband

Northerner — Sat, 08 Oct 2022 10:43:04 GMT

Hi @Summerhouse43

Give EE CS a call and see if they can offer you a better deal. Always a good first step.

Thanks

Re: Cost of my broadband

Decky001 — Sat, 08 Oct 2022 15:53:49 GMT

I'm thinking the same mine has now gone up to £44 per month and I used to pay £28, nobody seems to want to answer the phone when I ring.

Re: Cost of my broadband

Chris_B — Sat, 08 Oct 2022 16:09:35 GMT

@Decky001 Is that because you’re now out of contract?

Re: Cost of my broadband

XRaySpeX — Sat, 08 Oct 2022 16:38:56 GMT

@Decky001 : You have reached the end of your min. contract term. Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:

Fibre Plus Broadband

54-73 Mb/s estimated download speed range

£27 a month, 24 month contract, then £32 a month

Which EE BB package do you have?

Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .

Re: Cost of my broadband

Decky001 — Sun, 09 Oct 2022 11:05:35 GMT

Obviously I just thought it would continue at the same price, thanks for the help everyone I'll take that advice.

Re: Cost of my broadband

Decky001 — Sun, 09 Oct 2022 11:06:39 GMT

I guess that's what it is, thanks

Re: Cost of my broadband

XRaySpeX — Sun, 09 Oct 2022 11:38:02 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.