topic Re: Aqua flashing on router in Broadband & Landline

Aqua flashing on router

Linsey1970 — Fri, 07 Oct 2022 09:38:05 GMT

I am a brand new customer.

Signed up to Broadband without landline a month or so ago, which I understand to mean that the Broadband now uses the line that my phone used to use.

This has been working perfectly since set up until 2 days ago when all of a sudden the aqua light began flashing and I cannot seem to do anything to correct this.

All/any suggestions welcomed and greatly appreciated.

Thanks so much

Re: Aqua flashing on router

XRaySpeX — Fri, 07 Oct 2022 11:03:33 GMT

Locate the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws or press tabs) of your master socket. Only do this if you have a split faceplate. Do you have any extension sockets in the home even if unused? Are there any wires connected to back of faceplate of master socket?

Reboot the router & plug it into the test socket. Post the full router stats & System Uptime when plugged into test socket.

Is the issue any better?