topic Re: Contract end date in Broadband & Landline

Re: Contract end date

Victorhsheret — Thu, 22 Sep 2022 08:01:57 GMT

I’m trying to find the date my contract for broadband ends but EE hide it well.

Re: Re: Contract end date

James_B — Thu, 22 Sep 2022 08:07:47 GMT

Do you still have your welcome email? If you don't, our Customer Care Team will be happy to check your contract end date.

James

Re: Re: Contract end date

XRaySpeX — Thu, 22 Sep 2022 10:28:24 GMT

@Victorhsheret : Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

When you reach the end of your min. contract term your bill will increase as you would've been informed when you took it out. Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .

Re: Re: Contract end date

Lizdon — Fri, 07 Oct 2022 09:04:21 GMT

When dose my broadband contract end

Re: Re: Contract end date

Leanne_T — Fri, 07 Oct 2022 10:18:43 GMT

Hi @Lizdon

This information will be on the welcome email as @XRaySpeX has posted above.

If you no longer have this, please call us on 0800 079 8586 and the team will be happy to help.

Leanne 🙂